• Eligibility: You can exchange for size or replace your outfit within 2 days of receiving your order. Items must be marked as eligible for the same.
• Reverse Pickup: We offer a reverse pickup service from your shipping address. In case it’s not available for some pin codes the client will have to self-ship it.
• Not Eligible: Products on sale are not eligible for return or store credit. Products purchased using a credit voucher are not eligible for exchange or return.
• Product Availability: In case the size requested/product requested is out of stock, a credit voucher will be issued, valid for 30 days.

We've simplified the process with Return Prime.

• Start Process: Click here to initiate your return or exchange.
• Pickup: Arranged within 48 hours.
• Packaging: Use original packaging.
• Condition: Items must be unused, unwashed, with all tags intact.
• Processing: Exchange/return within 7 working days after item verification.

Need help? Contact us at +91-8800174972 or WhatsApp.

• Store Credit: Returns which are accepted can be claimed as store credit minus the shipping charges (to & fro), which is valid for 30 days.
• Fee: The exchanges will incur a non-refundable shipping fee of Rs 250.
• Exclusions: Shipping fees and gift services are non-refundable. Gift cards cannot be returned for their cash value.

• Size Exchanges Only: Discounted items are eligible for size exchange for a fee of Rs 300 provided the size is available.
• No Returns: We cannot accept returns on discounted or sale items, including those purchased with promotional codes.

• Report: If an item is missing or damaged, please report it within 2 days of receiving your parcel.
• Proof: Send us box opening video & photographs of the item and the delivery package.
• Resolution: Our customer care team will investigate and provide a resolution.

• Timing: You can cancel your order within 12 hours for a store credit.
• After 12 Hours: We are unable to process cancellations after this time.
• Prepaid Orders are not eligible for cancellation.