If you find an item you like you can simply add it to your cart and proceed to checkout where our server will efficiently lead you to a successful order through a step-by-step process. Make sure to fill in all information correctly for a hassle-free experience.

You can also add products to your wishlist by clicking on the ‘heart ( ❤️)’ symbol displayed on our website to purchase the item later.

After your order has been successfully placed, we will send you an email with the tracking number and the name of the courier company that is processing your order, through which you can track your order.

You can also go to the ‘My Account’ tab on our website and click on ‘Track Order’ to track the status of your package, 24 hours after your order has been dispatched from our warehouse.

While we always aim to provide our customers with the best possible services, your delivery can sometimes be delayed or some items of your orders may be missing due to unforeseeable circumstances.

In such cases, you can call us on 0141-6652270 or write to us at orders@bunaai.com. Our customer service executives will resolve your issues at the earliest.

Yes, to make our customer’s shopping journey happier, we provide discounts on our selected styles. You can find discounted items on our 'sale' page or simply find offers on products you like with a quick view of the product.

You can also avail of additional discounts on all prepaid orders with code ‘PREPAID’

Unfortunately, you cannot return or cancel an order once placed. However, if you face sizing issues, you can write to us at orders@bunaai.com for a size exchange within 7 days of delivery, which will be promptly addressed by us.

In case you receive the wrong or damaged products, you can send them back to us with your order number and we’ll deliver a fresh item to you.

For more detailed information refer to our Refund, Exchange and Returns page.

We are committed to delivering your items to you as fast as possible. For domestic orders, you can expect delivery within 7-12 business days which can extend up to 12-15 business days in case of manufacturing delays.

For international orders, you can expect delivery within 10-15 business days.

You can pay for your orders through all major payment modes including cash on delivery, debit cards, credit cards and UPI. You can select your preferred payment mode at checkout. Prepaid orders are eligible for additional discounts.

For any other queries call us on 0141-6652270 a>or write to us at orders@bunaai.com.

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